Using BI Practices to Establish Foundations for Data Governance and Customer Experience

Strategic Support
Artificial Intelligence
Training

Solution​

The project was executed in MVP (Minimum Viable Product) mode to stay focused on delivering tangible results quickly. Integration of JRV’s internal talents with the Videns team was emphasized.

For training and establishing governance practices, it was necessary to identify roles and responsibilities, set up a governance operating model, initiate governance committee activities, and build a data quality framework based on sales data.
Regarding the development of visualization tools, adequate data preparation and transformation were prerequisites. This involved developing extraction, transformation, and loading (ETL) process and data storage process deemed useful for developing and deploying Power BI dashboards. This work is aligned with the priority assigned to data from various systems, including supply chain planning solutions and the ERP system.

In designing dashboards for end clients, priority Key Performance Indicators (KPIs) were targeted and integrated into specific visualization tools to meet each client’s needs. After deployment, Videns supported JRV to facilitate the transition from the project team to the operational team, aiding in the stabilization, monitoring, and continuity of operations.

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