Finance, Insurance and Banking

Videns is a preferred partner for all data and AI needs of organizations in the rapidly transforming insurance, finance, and banking sectors. Videns is capable of bringing a precise and innovative vision to revolutionize traditional processes and offer new opportunities. AI plays a crucial role in transforming the insurance, finance, and banking sectors, making operations more efficient, improving customer experience, and offering new analytical and forecasting capabilities.

Some examples of Videns’ interventions that have proven their value:

Finance

Predictive Analysis

Our collaboration with financial companies has enabled us to forecast market trends and assess financial risks. The solutions implemented analyze complex data and provide insights for strategic decision-making.

Chatbots and Conversational Agents

The use of virtual assistants powered by generative AI has enabled our clients to provide 24/7 service. The deployed tools can answer common questions, perform transactions, and guide users through complex financial processes.

Cash Management

Videns is a leader in developing AI-driven financial forecasting solutions for strategic decision-making. The solutions offered allow companies to better plan their financial transactions, both in terms of inflows and outflows, ensuring they always have the most accurate and up-to-date financial forecasts possible.

Insurance

Claims Automation

Videns has implemented AI systems to automate the processing of claims, reducing turnaround times and costs. Our solutions analyze submitted documents, verify their validity, and quickly determine whether a claim should be approved or rejected.

Fraud Detection and Anomaly Detection in Underwriting

Thanks to Videns’ expertise, AI algorithms have been deployed to identify fraudulent behaviour in real time. By analyzing large amounts of historical and transactional data, we have helped our clients recognize suspicious patterns and alert analysts before fraud occurs.

Personalization of Offers

Insurers have relied on our expertise to personalize their products and services based on client profiles and behaviours, significantly improving customer satisfaction and loyalty. AI solutions can also propose next-best offers, recommending additional relevant options for each client, maximizing sales opportunities and customer engagement.

Risk Selection

Videns has supported insurers, in collaboration with actuaries, in determining the appropriate premium based on the level of risk presented by the potential insured. Through advanced predictive models, more accurate assessments of risk have been obtained, allowing premiums to be adjusted to more accurately reflect the risk profiles of insured individuals.

Banking

Improving Customer Experience

Videns has assisted banks in offering more personalized and tailored customer experiences. The intelligent banking applications deployed can recommend products, anticipate customer needs, and offer personalized financial advice.

Process Automation

Automating many repetitive administrative tasks for our banking clients, such as identity verification, credit assessment, and transaction processing, maximizes workforce efficiency, allowing them to focus on higher-value tasks.

Security and Fraud Detection

By developing cutting-edge monitoring systems, Videns has helped the banking sector detect suspicious activities and fraud in real time, protecting customers and financial institutions.

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